Commercial Lead – Technology Practice – Leading Research & Content Marketing Agency

This agency is a fast-growing thought leadership specialist. Their product offering spans three areas: Advisory, a set of services that helps clients to plan and execute effective and differentiated thought leadership campaigns; Research, which encompasses surveys, interview programmes, data modelling and desk research; and Content, which covers multi-format thought leadership campaigns, spanning reports, articles, opinion pieces, visual and interactive content. Their clients include a wide range of blue-chip corporate clients, primarily in professional services, financial services and technology.

The Commercial Lead for the agency’s Technology Practice will oversee the global growth of their thought leadership business in the ICT sector. You will recruit and manage a commercial team to help drive this growth, and this is likely to include the management of BD execs (junior and senior) as well in time more experienced sales execs and account managers. Reporting to the Chief Revenue Officer, you will lead the growth strategy for one of their largest and fastest-growing sectors.

Key responsibilities

  • Growing Tech Practice revenues within existing client accounts, meeting or exceeding quarterly and annual sales targets as agreed in the strategy planning process
  • Laying out a clear long-term strategy for growth, focusing the sales efforts and resources on the global markets and companies that are most suitable for accelerating growth
  • Driving revenues from clients and buyers internationally, making sales trips where necessary. This may also entail working with or hiring sales execs in key growth markets such as the US.
  • Leading a mixed team of BD and Account Management executives of varying experience. Hiring, managing, coaching and developing these sales executives so they understand our products and offerings and develop the skills to succeed.
  • Motivating and managing the performance of the team, including running appraisals
  • Working closely with key colleagues in production to develop solutions that meet the client’s brief and represent good profitable business for the agency
  • Representing the agency in key commercial discussions and partnerships, in the UK and internationally
  • Working on the bigger proposals and opportunities, and leading client pitches and presentations
  • Delegating opportunities effectively and working with your team to ensure they have the right process and approach to meet their goals and targets
  • Promoting good sales process and practices for BD and account-management style selling
  • Providing an appropriate level of communication, reporting and trend analysis to your manager and the executive team

Key attributes

  • You will exhibit excellent skills in people management: motivating, managing and developing your people to achieve their full potential
  • You will be a strong and credible presenter with the ability to represent the firm at the highest level, in pitches and commercial workshops.
  • You will be confident in setting clear goals for team members and managing individual performance to achieve their personal objectives as well as the wider team goals.
  • You will have the ability to plan commercial strategy for the Tech team, presenting and reporting on progress on this to the CRO and executive team
  • You will be motivated by bringing in business and contributing to the growth of client accounts across the whole of the team
  • You will be able to advise clients on solutions and approaches to meet their marketing objectives
  • You will oversee and orchestrate editorial, research and PM resources to meet the client’s brief
  • You will embed good sales process, including the team’s usage of CRM to track progress for each client and providing reliable sales forecasts for your accounts and relationships
  • Strong organisational and project management skills
  • Strong knowledge of content marketing or thought leadership
  • First class communicator, verbally and in writing
  • Strong team player with the ability to coordinate team efforts around the clients’ goals

Performance measures

  • Strong performance against growth targets for the practice and the team KPIs
  • Success in hiring and developing a strong team
  • Ability to coach and contribute to the training of commercial staff
  • Ability to build strong, profitable relationships with our clients
  • Client satisfaction based on your work, including the ability to respond positively to client feedback
  • Demonstrating the ability to develop creative solutions to client needs
  • A good track record of working with other expert teams (editorial, research and project management) to meet the clients’ needs
  • A strong performance at the highest levels in client pitches and commercial workshops, presenting across offerings and solutions in a credible and compelling manner

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    • Tom Salvat, CEO, CONCURED
      "As a fast-growing start up, we need great people with a tough set of skills to find. They need to be hungry, experienced and fit the culture of a business that is always adapting and growing. Finding these people using Linkedin and other job boards is tough, time-consuming and rarely bears fruit. Ross has always been able to uncover gems for us, and we are benefiting greatly from his skills at CONCURED. Ross has a rare ability to really understand the business, the culture and the people that will nail the role. I couldn't recommend him highly enough, and he is the only recruiter we deal with"      
      - Tom Salvat, CEO, CONCURED
      Tom Salvat, CEO, CONCURED
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      I am writing to express my gratitude to Ross Clifford & Associates who helped me successfully secure the role of Enterprise Sales Executive at Concured. Ross was extremely professional and understood the specifics of the job I required. I especially appreciated his fast response, transparent communication, and coordination in a timely and efficient manner.
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      Tariq Mahmood, Enterprise Sales, Concured AI Content Marketing
    • Jessica Cole, Editor – Redwood London.
      Ross is one of the friendliest recruiters I've dealt with. He was always attentive, quick to respond and ready to help with any questions I had. He's very professional, and not at all superficial like so many other recruiters out there. I would highly recommend him.
      - Jessica Cole, Editor – Redwood London.
      Jessica Cole, Editor – Redwood London.
    • Gareth Lofthouse, Founding Partner, Longitude.
      “We look for commercial people with a rare blend of talents. They need to be able to advise our blue-chip clients on thought leadership strategy. They need to be highly strategic and purposeful in uncovering opportunity. And they need the hunger it takes to thrive in a rapidly evolving business. RC&A were quick to understand our needs, they only delivered high-quality people for interview, and succeeded in getting us a winning candidate incredibly fast.”  
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      Gareth Lofthouse, Founding Partner, Longitude.
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      Johnny Meredith, Senior New Business Manager, The Bio Agency.
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      Ross is the best recruitment agent I have worked with, he stayed in contact, kept me informed and was with me every step of the process. He also checked in with me during my first couple of weeks in my new role to make sure I was settling in. I wouldn't hesitate to recommend him.
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      Karen Troman, Office Manager & HR Co-ordinator, part of RetailMeNot
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      Neil Kettleborough, CRO & Co Founder, Chalk Social
    • Helen Rosemier, Commercial Director, Professional & Financial Services Practice, Longitude
      Ross is a fantastic recruitment consultant -  extremely professional, meticulous, patient and supportive. Throughout the process, I felt he represented me really well and genuinely cared about my career and finding the right role. Thanks to Ross I am now in a role I love, working with a brilliant team. Very highly recommended!
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      Helen Rosemier, Commercial Director, Professional & Financial Services Practice, Longitude

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